Prompt, professional, courteous and friendly.

As always, a great experience. They were quick to come out and hook me up with a new Bradford White water heater. Caleb was super knowledgeable and adaptable to the situation. I really appreciated the clear communication and that they handled the removal of the old unit seamlessly. Excellent service, fair pricing, and no mess left behind. Highly recommend.

Justice was prompt, efficient, professional, competent and very nice.

Andrew was great and fast and effective

Very professional in their service with competitive pricing. It is local company so I decided to give them my business.

He was a very nice young man. And very efficient.

Levi was professional & polite!

Lloyd was very efficient and paid attention to my questions. He pointed out existing problems that I have scheduled to have fixed. I was very happy with his work ethic.

Tyler was very helpful. This company is trustworthy and always ready and willing to help. He explained what to look for in case we have issues. I feel very comfortable having them in my home. I think this is the 4th time we've had them come out to check something. We have been pleased every time!

I signed up for their routine checks. Had Levi and Caleb out (check HVAC and water heater/ plumbing). Both were timely, professional and did a great job. Levi offered up options to improve HVAC but no pushy sales. Caleb explained the standing issues I had with my water heater (poor initial installation) and offered quotes as well as broke it into smaller packages and discussed what are priority fixes. He came back out the next week and got everything done quickly and looks good! He went above and beyond doing a little extra so everything looked good, cleaned up and made sure I understood all the changes done. Great experience overall! (Also have to mention the office staff was quick to reach out and schedule follow up and worked with my limited schedule! )

Good courteous service and fast working through all the red tape action getting my drain fixed I appreciate it very much

Levi was terrific. Knowledgeable, polite and couldn’t ask for a better experience. You just earned a new customer thanks to Levi. Signed up for your annual maintenance plan.

I really liked the complete and professional installation. They were also super tidy around the carpet etc. The technicians explained everything to me and answered all my questions. I’m really happy with our new systems.! I would highly recommend Hometown Heroes to anyone looking to upgrade their HVAC.

I love this local company! They are very knowledgeable, professional, and fair! I’m switching my maintenance plan to them immediately.

Justice was a wonderful technician. He came out to look at my faulty main shut off valve and regulator. Provided a reasonable price and got to work. Thank you!

Like always you and your guys are fantastic thank you for taking care of me. Quick easy process.

I am so impressed with Tino and Nicholas they did a fantastic job...work good together. I had a new Hvac system installed and Tino went above and beyond .Nicholas took care of the outside unit did a fantastic job..very well pleased with their workmanship A +...

It was a pleasure meeting Andrew I needed some repair work on my hvac and he got my furnace up and running very quickly I highly recommend Hometown Heroes Heating ,Cooling .His expertise and professionalism was outstanding, Thank you so much Andrew .

​I had my first experience with Hometown Hero recently, and I am absolutely blown away by their commitment to customer satisfaction. ​Initially, a technician came out and diagnosed and fixed the issue. However, it turned out the problem wasn't fully resolved. Most companies would make you wait, but Hometown Hero was incredible! They immediately sent another technician out the very same day to try and resolve it. ​When the issue still persisted, they didn't hesitate. They sent a third technician—the original one—out first thing the next morning. This technician was persistent, highly skilled, and finally got the problem 100% resolved. ​The best part? Even with the multiple visits over two days, I was only charged the initial, single fee. There were no extra charges for the follow-up visits, which truly shows their integrity and dedication to fixing the problem correctly. From diagnosis to final fix, their service was top-notch, professional, and honest. I highly recommend Hometown Hero and will be calling them for all my future needs! ​Would you like me to make any specific changes to this review, or maybe focus on a particular aspect more strongly? ​

What seemed like a short and simple job at first became a long and drawn out ordeal with much trial and error. Professionalism was maintained and the task was eventually completed after managerial back up was called in. The job was a leaking shower. It took roughly 6 hours to finally get it done. Works fine now.

Very professional and quick

Super cool knowledgeable employee. Great asset to the Hometown Hero’s team.

Lloyd was Excellent!!

We recently had our furnace serviced by Tyler. He did a very thorough inspection. Would definitely recommend.

Tyler inspected our furnace and found no issues. He was polite and answered all questions.

Very courteous, diagnosed and told what needed. Will recommend again. Second technician came the next day with the parts needed, and finished the job.

Andrew is very knowledgeable and professional . He is also kind and a great sales person. Thank you Andrew!

Little late to the party here. Hired Hometown to replace a faulty gas valve in our furnace in September. Service was exceptional! Andrew came out for the initial call and was professional and easy to talk to. Steve did the repair and was also professional and easy to talk to. Will definitely be using them for all future service calls!

Levi was knowledgeable, professional, on time, polite and reliable. I was very impressed with Levi. You have a good one.

Wonderful people and wonderful service!

Tino, Tyler, and the install team from hometown heroes did a fantastic job setting me up with a new hvac system. My old system was 20+ years old and beginning to crack and become a risk to my family. They we respectful, considerate, and professional while installing. I will definitely be bringing my business back to hometown heroes

Great service technician very honest!! Great company will tell everyone!!

Experience was great. I called this morning for someone to come check my furnace because my house is freezing. I think my furnace has stopped working...He checked everything out and explained the problem. He showed the pic to me. I ask to see almost everything else and a lot of whys and what ifs. He explained it all to me with a very personable attitude. They will be installing a brand new heating system TODAY. I am so satisfied because it's freezing cold and colder tonight. Thank you Installation went well. They started and finished in a timely manner. Both guys were friendly. They had no problems. I'm very satisfied. Thank you.

Hometown Heroes have been very helpful and have given me great service for a few years now. Excellent company to work with.

Saturday emergency call. Arrived a short time later, had the part in his van, fixed and ready to cool again. First snow of the year and the furnace quit. Levi showed up within a couple of hours, drove to the next town to get the part and my house is warm again!

Very knowledgeable!

Justin came ot my house and once in and ready quickly diagnosed the problem. With in a short amount of time fixed the issue. And since then we've not had the alert or alarms on the system.

I had Andrew come out once before. I was impressed with how nice he was. I thought I might use him to do some work on my furnace ducts. He said the bid I got was fair and he would probably have to charge me more. Honest and very nice.

First time working with this company. Excellent customer service, excellent response time. Fair price. Excellent communications from technician My new “Go to” HVAC company

Caleb did a great job. Answered all our questions. Quick, professional.

Furnace issue diagnostic

Very cold night and the blower stopped working on the furnace. Left a message in the middle of the night wanting to get on the schedule for the next day and they were very responsive. Technician was here, got it working all before scheduled appointment. Very satisfied.

Hometown Heroes Heating and Cooling recently completed an aeroseal on our home, and we couldn’t be happier with the experience. Andrew, Tyler, and Nicholas were fantastic from start to finish. They clearly explained what they would be doing, showed us the readouts before they began, and then walked us through the results after the sealing was complete. All three were friendly, professional, and patient. They also made sure to clean up thoroughly once the job was done. The improvement was clear and we’re happy with results. We would highly recommend Hometown Heroes Heating and Cooling to anyone looking for quality work and exceptional customer service.

Great service.

Tyler was polite and knowledgeable.

Levi was polite and thorough. He was on time and explained everything quite well. A pleasant appointment. Thank you.

Polite and informative Replaced humidifier Great job

First of all, they showed up and showed grace and kindness and compassion. Thank you so much for taking care of my dad.

recently had my annual furnace maintenance check, and my technician, Levi, provided outstanding service from start to finish. He was extremely professional, courteous, and very detailed in his inspection. After completing the maintenance, he took the time to share helpful recommendations on how to keep my home warm during the winter months, and I appreciated that he did so without any pressure or sales push. Levi delivered true five-star customer service. He answered all of my questions thoroughly and even allowed me to take a look at what he was inspecting so I could better understand his findings and recommendations. I’m very grateful for his expertise and professionalism, and I would highly recommend him to anyone needing furnace maintenance or HVAC support.

Was on time and finished the job!